Horas7 Terms & Conditions – Know Them, Understand Them, Follow Them

Horas7 is an online gaming and Sports Betting platform. By using this platform, you confirm that you have read and agree to all the Terms & Conditions outlined here. These terms may be updated from time to time, and continued use of the service after any changes constitutes your acceptance of the revised terms.

This service is strictly for individuals aged 18 and above. Minors under the age of 18 are not permitted to use horas7. We reserve the right to verify a user's age at any time and may suspend any account where valid proof cannot be provided.

• Each user is allowed only one account.
• Multiple accounts from the same household or address are not permitted.
• Operating multiple accounts from the same device or IP address is strictly prohibited.
• Account login credentials must not be shared with anyone.
• Horas7 reserves the right to update these terms and conditions at any time.

To register at horas7, you must provide accurate and complete information. Your name, email, phone number, and date of birth must all be truthful. Accounts created with false information may be suspended at any time and any balance may be forfeited.

As part of the KYC (Know Your Customer) verification process, we may request a copy of your national ID, passport, or driving license. This verification is mandatory prior to your first withdrawal or when withdrawing large amounts.

Password Security

Your account security is your responsibility. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• The email address provided at registration must be verified.
• Phone number verification via OTP is mandatory.
• To update your account information, please contact support.
• Users from restricted regions are not eligible to register.

Horas7 supports Bangladesh's most popular mobile banking options — Mobile Pay, Nagad, and Rocket — for deposits and withdrawals. Bank transfers are also accepted. All transactions are processed in BDT.

A minimum deposit amount applies and may vary depending on the payment method. KYC verification must be completed and all bonus wagering requirements must be met before a withdrawal request can be processed.

• Deposits are typically credited to your account instantly.
• Withdrawal requests are processed within 15 minutes to 24 hours after verification.
• Suspicious transactions may be subject to additional verification.
• Horas7 will not be held responsible for payments sent with incorrect details.
• Transaction records will be retained for a minimum of 5 years.

Horas7 bonuses and promotional offers are subject to specific terms and conditions. Each bonus carries its own Wagering Requirement, and withdrawals will not be permitted until that requirement is met. For any questions regarding bonus terms, please contact the support team.

The welcome bonus applies to first deposits only, and each account is eligible once. Not all games may be available for play with bonus funds — bonus balance usage may be restricted to select games.

Reason for Bonus Cancellation

• Attempting to claim bonuses from multiple accounts.
• Violating or attempting to abuse bonus terms and conditions.
• Using prohibited strategies (e.g., Arbitrage Betting).
• Claiming bonuses using false or inaccurate information.
• If the bonus is not used within the specified time period.

Horas7 reserves the right to modify, suspend, or cancel any bonus offer at any time. Full details of each bonus offer will be available on the relevant promotions page.

All bets and game outcomes on horas7 are final and determined by an impartial RNG (Random Number Generator) system or live results. Once a bet is confirmed, it cannot be modified or cancelled, unless a specific technical error has occurred.

For Sports Betting, if a match or event is cancelled, results in a walkover, or the outcome remains undetermined, the bet will be voided and your stake will be refunded. In live betting, odds change in real time and the odds at the point of bet confirmation are final.

• Minimum and maximum bet amounts vary by game and market.
• Placing multiple bets on opposing sides of the same match is prohibited.
• Bets lost due to technical issues will be reviewed.
• Exploiting system errors may result in account suspension.

Any form of fraud, manipulation, or misconduct is strictly prohibited at horas7. Our advanced systems are capable of detecting suspicious activity. If such activity is identified, the account will be immediately closed and all balances will be forfeited.

• Match fixing or placing bets with prior knowledge of a match outcome.
• Using bots or automated software to play games.
• Unauthorized access to another user's account.
• Using a VPN or proxy to access the platform from a restricted region.
• Depositing funds from money laundering or illegal sources.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Spamming, threatening, or engaging in abusive behavior on the platform.

Legal action may be taken against any account involved in fraud. horas7 reserves the right to share relevant information with the appropriate authorities when necessary.

Horas7 reserves the right to suspend or close any account without prior notice. In most cases, however, users will be informed of the reason and given an opportunity to rectify the issue before their account is closed.

Users may close their account at any time by contacting our support team. Any valid balance can be withdrawn before closure, but bonus balances will not be refunded.

• Accounts closed due to terms violations may not be eligible for reinstatement.
• There is an option to appeal a suspended account.
• A self-closed account can be reopened after a set period of time.
• Opening a new account will not be possible while Self-Exclusion is active.

Horas7 takes responsible gaming very seriously. We want every player to enjoy gaming purely as entertainment, not as something that causes harm. To that end, we have put in place a number of tools and measures to help.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit on how long you play.
• Loss Limit: You'll receive an automatic alert if your losses exceed a set amount.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Take an extended break or permanently stop playing.

If you notice signs of a gaming problem, don't wait — reach out to our Responsible Gaming Visit the page or contact Support.

Horas7 is committed to protecting your personal information. We only collect data necessary for service delivery, identity verification, and legal compliance. Your information is never sold to third parties.

For full details on data protection, please visit our Privacy Policy page. It explains in detail how your information is collected, stored, and used.

• All data is secured with 256-bit SSL encryption.
• Payment information is handled in accordance with PCI DSS standards.
• Your information is not shared with third parties without a legal order.
• Contact support to view or delete your personal data.

If you have any questions or complaints regarding these Terms & Conditions, please contact us right away. Our support team is available 24/7.

Any dispute will first be addressed through our support channels. If unresolved, it will be referred to neutral mediation. We are committed to treating our players fairly at all times.