Safe & Responsible Gaming

Horas7 Responsible Gaming – Stay in Control, Stay Entertained

Gaming at horas7 is about more than wins and losses — it's entertainment. We want you to always play in a controlled, mindful, and enjoyable way. That's why we offer dedicated tools, support, and a genuine commitment to responsible gaming.

Important Notice

Gaming is for entertainment. It is not a source of income. If you feel gaming is affecting your life negatively, don't hesitate to seek help. Strictly prohibited for anyone under 18.

Set Limits
Deposits & Time
Self-Exclusion
Anytime
Take a Break
Cooling-Off Period
24/7 Support
Always Here for You
18+
Age Verification Is Mandatory
24/7
Support Services
5+
Protection Tools
100%
Confidential Support
What is responsible gaming and why does it matter?

Responsible gaming means understanding your own limits and enjoying gaming as a form of entertainment — consciously and in control. At horas7, we always want our players to live happy, healthy, and balanced lives. Gaming only becomes a problem when it crosses the line from entertainment into addiction.

Online gaming is growing fast in Bangladesh. Thousands of people visit horas7 every day for entertainment. But without responsible gaming habits, anyone can find themselves in a harmful situation. That's why we don't just offer games — we provide dedicated tools and resources to help you play safely.

Horas7's responsible gaming policy is built to international standards. Our goal is to create a gaming environment where every player stays safe and gaming always remains a fun, enjoyable experience.

Responsible Gaming Tools

Horas7 gives you powerful tools to stay in control of your gaming experience — completely free, available anytime.

Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Available Right Now
Session Time Limit
Decide in advance how long each session will last. Once the time is up, you'll be notified automatically and the session will end.
Automatic Alerts
Cooling-Off Period
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and up to 6 weeks. Gaming and deposits will not be available during this time.
Instant Effect
Self-Exclusion
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.
Long-Term Protection
Loss Limit
Set a maximum amount you're comfortable losing within a given period. Once you hit that limit, gaming will stop automatically.
Smart Protection
Reality Check
Pop-up notifications appear at set intervals to show how long you've been playing and how much you've won or lost — keeping you informed and in control.
Raising Awareness

How to Set Up the Tools

1

Log In to Your Account

Log in to your horas7 account and go to your profile settings.

2

Open the "Responsible Gaming" section

Go to your settings menu and click on the "Responsible Gaming" option.

3

Choose Your Preferred Tool

Choose what works for you — deposit limits, session timers, a cooling-off period, or self-exclusion.

4

Save & Confirm

Set your limit or period and save. You'll receive a confirmation email.

5

Get in Touch If You Need Help

If you have any trouble using the tools, please contact our Help Center Contact us.

Signs of Problem Gaming

If you notice any of the signs below, it may be time to reach out for support.

1
Overspending Your Budget: Spending beyond your means or borrowing money to fund gaming.
2
Dishonesty: Hiding the truth about your gaming from family or friends.
3
Chasing Losses: Chasing losses by placing bigger bets to try to win back what you've lost.
4
Impact on Daily Life: Gaming is having a negative impact on your work, family, or health.
5
Loss of Control: You've tried to stop repeatedly but haven't been able to.
6
Emotional Dependency: You feel restless, irritable, or anxious when you're not gaming.

If you notice two or more of these signs, reach out to us today at our Help Center Contact us.

Self-Assessment

Ask yourself the questions below. Answering honestly is the first step toward responsible gaming.

Have I ever spent more than my set budget?
Is gaming cutting into my time with family or affecting my work?
Do I keep playing in an attempt to recover money I've lost?
Do I feel restless or irritable when I'm not gaming?
Have I lied to anyone about how much I spend on gaming?
Is gaming causing me financial problems?
If Even One Answer Is "Yes"

Let our support team know right away, or head to your account to set limits. Asking for help isn't weakness — it takes courage.

Core Principles of Responsible Gaming

At horas7, responsible gaming isn't just about rules — it's part of who we are. Every player's happiness and well-being matters more to us than our bottom line.

The golden rule of responsible gaming: set a budget before you play and stick to it. Never play with borrowed money or funds meant for bills and essentials. Gaming is entertainment, not a source of income. If you lose, keep a cool head — don't chase your losses. Make it a habit to limit how long you play each day.

We know that life can get overwhelming, and some people turn to gaming as an escape. But gaming isn't a solution to your problems. If you're going through personal or financial difficulties, step away from gaming and talk to a family member or a professional.

Keep in Mind: There are no guarantees in gaming. All games are random, and the house always has an edge in the long run. Play for fun, not as a way to solve life's problems.

FAQs

Yes, your account balance remains completely safe during a self-exclusion period. Once the period ends, you can withdraw as normal. Gaming and deposits are not permitted while self-exclusion is active.

Yes, requests to lower your limit take effect immediately. However, increasing a limit requires a 24-hour waiting period — this is designed to protect you from making decisions in the heat of the moment.

No, only the account holder can set tools on their own account. However, if a family member is concerned about your gaming, they're welcome to contact us at support@horas7.click and we'll offer guidance.

Once a cooling-off period ends, your account is reactivated automatically. For self-exclusion, however, even after the period expires you'll need to contact support manually to request reactivation.

Yes, protecting minors is our highest priority. Age is verified at registration and ID documents are required as part of the KYC process. No one under 18 is permitted to game on horas7. Any suspicious account is investigated immediately.
What Makes Responsible Gaming at horas7 Different?

We believe in offering real support, not just rules.

International Standards
horas7's responsible gaming policy is built to international regulatory standards and kept up to date on a regular basis.
Confidential Support
Any gaming-related concerns or support requests you raise are handled with complete confidentiality. No information is shared with third parties.
Trained Support Team
Our customer support team is specially trained in responsible gaming and equipped to help with care and sensitivity.
Automatic Alert System
Our system automatically detects unusual gaming patterns and will reach out directly if intervention is needed.
Full Support in Bangla
All responsible gaming tools and support are fully available in Bangla, so language is never a barrier.
Continuous Improvement
We regularly review our responsible gaming program and improve it based on player feedback.
Start Gaming Safely Today

Register at horas7 and start using responsible gaming tools from day one. Play with enjoyment, stay in control. We're always here if you need us.

⚠️ 18+ only. Gaming is for entertainment, not income. If you're struggling, please seek help.

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