Horas7 FAQ – Answers to All Your Questions

At horas7, only one account is allowed per mobile number or email address. Creating multiple accounts violates our terms and may result in account cancellation. Everything horas7 has to offer is accessible through a single account.

Login Page and click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. Use the OTP to set a new password. If you run into any issues Help Center contact us.

Yes, KYC (Know Your Customer) verification is required for security purposes. Identity verification is mandatory before making a withdrawal. You will typically need to submit a photo of your National ID or passport. This is done solely to protect your own account.

If your account is suspended, immediately Help Center contact us. Our support team will review the reason and resolve it promptly. Account suspensions are typically caused by incorrect information or a breach of our terms.

horas7 supports all major mobile banking services in Bangladesh – including Mobile Pay, Nagad, Rocket, and many more. To view the full list and instructions, Payment Page visit.

The minimum deposit amount at horas7 varies by payment method. Mobile banking options typically have a very low minimum, making it accessible for everyone. For exact details Payment Page View.

In most cases, withdrawal requests are processed within 15 minutes to 24 hours. Having a verified account significantly reduces processing time. First-time withdrawals may require additional verification.

Sometimes a network delay can cause your balance to take a moment to update. Try refreshing the page and waiting 5–10 minutes. If the issue persists, please contact support with your transaction ID and Help Center let us know.

horas7 generally does not charge any processing fees on withdrawals. However, your mobile banking operator's own fees may apply. For more details, Payment Page View.

First time at horas7? Registration making your first deposit automatically credits the welcome bonus to your account. To view current offers and terms Promotions Page visit.

Not directly. To withdraw bonus funds, you must first meet the specified wagering requirements — meaning you need to place a certain amount of bets using the bonus before a withdrawal is possible. Each bonus has its own terms Promotions Page Full details are available.

Yes, horas7 regularly offers daily cashback, free spins, and reload bonuses. Latest Promotions Keep an eye on the page and never miss an offer.

The horas7 VIP program is automatic. The more you play, the more points you earn and the higher your VIP level climbs. Higher VIP tiers unlock bigger bonuses, faster withdrawals, and a dedicated account manager.

horas7 offers Live Casino, slots, Sports Betting, crash games, fishing games, lottery, and much more. To see the latest games added, New Games Page visit.

Yes, all games on horas7 use RNG (Random Number Generator) technology. Live Casino games are run by real dealers and verified by independent third-party auditors. Our Analysis Page for more information.

Yes, demo mode is available on selected slots and casino games. You can practice for free in demo mode. However, any winnings earned in demo mode cannot be withdrawn.

You can bet on cricket, football, tennis, badminton, and all major international and local tournaments. Live in-play betting is also available in real time. For the latest analysis Analytics Page View.

Yes. horas7 uses 256-bit SSL encryption, and our platform undergoes regular security audits. Your personal information and funds are fully protected. For more details Privacy Policy Read.

You can enable 2FA from the Security section in your account settings. Activating OTP verification on your mobile adds an extra layer of protection to your account. It is strongly recommended to keep this enabled.

horas7 never sells or shares your personal information without authorization. Data may only be shared with regulatory authorities when legally required. For more details, please review our Privacy Policy Read.

The horas7 app is available for both Android and iOS. Download Page Visit the page and download the version that matches your device. Installation instructions are also available there.

Using the app gives you faster loading, push notifications, biometric login, and offline access. The website has all the features too, but the app experience is significantly smoother.

On Android, you will need to enable "Unknown Sources" to complete the installation. On iPhone, go to Settings > General > VPN & Device Management to trust the app profile. For step-by-step instructions, Download Page are provided. If you have any issues Help Center Go.

horas7 is committed to responsible gaming. From your account settings, you can set daily/weekly deposit limits, session time limits, or a temporary self-exclusion. For more details, visit the Responsible Gaming Page View.

Yes, horas7 strictly enforces an 18+ policy. Age and identity verification is mandatory at registration and before your first withdrawal. We are fully committed to preventing underage gaming.